Thank you for shopping with DK Tech Global. We understand that sometimes you may need to return an item, so we've made our returns process as easy as possible.
If you're not 100% satisfied with your purchase, you can return it to us for a refund or exchange within 14 days of the date you received it. Please note that the item must be in its original condition, unused and with all tags attached.
How to return an item:
- Contact our customer service team at email@example.com to request a return.
- Pack the item securely in the original package, if possible. Please include the original invoice or order confirmation.
- Send the package to the following address:
DK Tech Global
38 Carton Close
- Once we receive your returned item, we will process your refund or exchange within 7-10 business days.
- We do not cover the cost of return shipping unless the item is faulty or incorrect.
- If you received a faulty or incorrect item, please contact our customer service team as soon as possible so we can rectify the issue.
- Refunds will be issued to the original payment method.
- We reserve the right to refuse returns that do not meet our policy requirements.
If you have any questions about our returns policy, please don't hesitate to contact us.